paxsay.blogg.se - Ezs holiday hours

the night before or on the day of service. If you would like to receive your scheduled pick-up time, you may use MACS-WEB / EZ-Wallet or MACS at 71 after 7 p.m. Your scheduled pick-up time will fall within the scheduling window given at time of reservation. When scheduling your trip, you can eliminate confusion and unnecessary follow-up calls by having pencil and paper near the telephone so that you can write down the estimated scheduling window the operator gives you.Īfter Reservations closes at 5 p.m., your trip will be scheduled onto a vehicle route and assigned a scheduled pick-up time (user time). If the scheduling window does not meet your needs, you may negotiate a new scheduling window of 1 (one) hour before or 1 (one) hour after your requested time with the reservations operator. When booking your trip, you will be given a requested time with a plus or minus 20 minute scheduling window.

Review trip details for accuracy at time of reservation.

Provide a phone number at which you can be reached at time of pick-up.

Include any additional passengers traveling with you.

Verify any mobility aids to ensure proper space on the vehicle.

Have exact addresses ready at the time of reservation.

Arrange your return trip at the same time you make a reservation.

It will also help with customer questions like “Is my address in or out The tool will plot the two addresses on the map and let you know the fare amount for METROLift riders can calculate their fare online through the METROLift Fare Calculator.

On Friday, agents schedule trips for Saturday, Sunday, and Monday. Speaking to a live agent in the Reservations Office, 71, Monday - Friday, 8 a.m.

The automated computer system, MACS-WEB / EZ-Wallet.

The automated calling system, MACS, by dialing 71 and following the prompts.

5 p.m., by using one of the following options: METROLift trips are scheduled one (1) day in advance, 8 a.m.